Florida Time Clock, Inc incorporates an online catalogue of products and an eCommerce shopping cart to gather your orders.  It's easy to purchase products with our eCommerce system:

1. Click "Add to Cart" buttons to add items to your shopping cart. 
2. Review your shopping cart.  Please notice the Suggested Products section of the Shopping Cart page.  These suggested products are typically accessories to compliment your purchase.
3. Enter your basic information such as name, billing address, shipping address, and email.
4. Next, you can review the order (including shipping and tax amounts). 
5. You are then asked to enter credit card payment information.
6. You will receive an email confirmation regarding your order.
7. We will review your order and call or email you if we have any questions or concerns. We want you to be happy with your order."
8. The staff at Florida Time Clock will get notified of your order and will work to fulfill it.

Credit Card Payments

We pay an annual fee to provide you with a secure and insured SSL encrypted credit card checkout.  It is maintained by the largest and oldest payment processing provider in the nation, Authorize.net.  We accept AMEX, Discover, MasterCard, and Visa.  Your information is safe with Authorize.net.

Shipping Information

Florida Time Clock sets shipping prices and shipping times on a per item basis.  Alot of our products have free shipping.  When shopping our product catalogue, you will notice the shipping price appears on the Product Details page.  (This is a page with the large product image and a full description of the product).  You will also find a total of your shipping costs before you present payment.  You will find this on the Order Review page. 

Returns and Cancellations

To protect you, we exchange defective merchandise within 30 days of purchase. If you find that your merchandise arrives defective upon arrival, please contact us immediately for instructions regarding your return. Non-defective merchandise will be restocked at 20% from list price within 30 days of purchase. We require the customer to ship non-defective returns at their own expense in the original packing material, suitable for resale as new, subject to inspection and approval. If equipment is returned as defective, we will replace it and reimburse you for standard UPS Ground or US Mail expenses. After 30 days, the manufacturer's warranty applies.  Returns and exchanges on biometric devices are to be coordinated directly with the manufacturer, according to their policies.

Privacy Policy

We want to assure our customers that their information is safe and kept private.  No customer information is shared with any parties outside of the order and fulfillment process.  Your information will not be used for anything other than taking and fulfilling your order.  Your information is kept safe on our host's servers in a secure data center complete with physical security systems and industry standard technological security mechanisms.  Additionally, our eCommerce payment process implements industry standard encryption technology to keep your sensitive information safe.

As always, if you have any questions or feedback, please CONTACT US.